Back-of-House Operations Manager

North Charleston, SC

Job Description


Chick-fil-A Back-ofHouse Operations Managers are the day-to-day leaders of our Back-of-House operations, cooking up hospitality. At Chick-fil-A Rivers Avenue, the Back-of-House Operations Manager role is more than just a job, it’s an opportunity to serve guests and grow a career. We are seeking full-time candidates who have excellent people skills and a sense of urgency to be the driving force in helping us serve guests. We’re looking for friendly, enthusiastic people who enjoy serving, and have a desire to grow both themselves and the team around them. 

How You’ll Make a Difference:

  • Act as Leader on Duty (LOD)

  • Become proficient in all Back-of-House positions

  • Execute hospitality by cooking, preparing, and presenting food orders to meet Chick-fil-A’s quality standards

  • Demonstrate knowledge of recipes and other cooking requirements

  • Contribute to a safe and overall positive environment by maintaining cleanliness throughout the shift in all food preparations areas

  • Handle all food-related storage and cleaning activities in accordance with sanitary procedures and standards that comply with all federal, state, & local regulatory procedures

  • Ability and willingness to coach and develop Team Leads, Trainers, and Team Members

  • Take ownership of a piece of BOH operations and serve as the go-to person for questions and ideas for improvements

  • Maintain a calm demeanor, especially during periods of high volume, to preserve a positive work environment and a hospital experience for our guests

  • Attend all Operations Manager meetings

  • Other duties as assigned by senior leadership

What We’re Looking For:

  • Ability to lead a small team

  • ServSafe Certification is a plus

  • Ability to work at least 4 days per week

  • Available most Saturdays and available to close at least 1 night per week

  • Ability to stand for prolonged periods (entire shift), walk, bend, kneel, squat as needed

  • Ability to excel in a fast-paced, team environment with a sense of urgency

  • Ability to lift/carry up to 50lbs

  • Must be eligible to work in the United States

What We Offer:

  • Full-time

  • PTO

  • Simple IRA w/ 3% company match

  • Flexible schedule and Sundays off

  • Opportunities for growth and movement into leadership

  • Fun team outings

  • Health Insurance is available to all team members with employer contribution for full-time team members

  • Access to scholarships

  • Free food!!

Chick-fil-A Rivers Avenue is located in North Charleston, directly across Rivers Avenue from Northwoods Mall. Fulfilling over 2500 orders daily to those who live and work in North Charleston and the surrounding areas, we strive to provide a REMARKABLE experience for every guest. Chad Burn is the Owner/Operator and has a 15-year track record of successful restaurant operations leadership with Chick-fil-A. We strive to be a place of growth and a place of “Remarkable People Impacting Remarkable People”.